Standard Work

Central Mailroom Repository Document Retention

Front Desk Standard Work

Incoming Mail

TANF Compliance

TANF Compliance ANDON Alert

Virtual TANF Pre-cooperation Interview

Case Transfer from the Clerk of the Court (Non IV-D) to the DCSS (IV-D)

First Pass Yield Standard Work

Local Intake

TANF Compliance ANDON Alert

Adding an Employer for the Support Payor

Employer File Actions

Locate Process

Paternity Updates (PACC)

Processing Paternity Cases

Process Acknowledgements of Paternity (AOP)

Initiating Establishment of Support Orders Request

Arrears Calculation Report

Adjust Case Accounts

Court Order Set Up, Obligation and Activation

Genetic Testing Fee Set Up

Holistic Debt Work

Overpayment Criteria and Process

Administrative Lien Procedure

Adoption Court Order

B0033 Worklist Item REVIEW FOR INCOME WITHHOLDING-CASEWORKER NOTIFIED

Case Transfer from the DCSS (IV-D) to the Clerk of the Court (Non-IV-D)

Clearinghouse Fees (CHF) and Genetic Testing Fees (GTF) Only Cases

Clearinghouse Fees (CHF) Phone Call Voicemail Script

Essential Steps for Enforcement DRU Requests

Issuing or Stopping an Income Withholding Order (IWO)

Judicial Contempt Review

Outreach and Engagement

Processing Cases with Social Security Benefits

Review & Adjustment (Modification)

Stipulation Modification

Central Registry Intake of Responding Cases (Manual Process)

Checking and Downloading Electronic Document Exchange (EDE)

Global Registration of Foreign Support Order (ROFO)

Modification of a Foreign Support Order

Petition to Enforce Requesting Registration of Support Order

Petition to Enforce without Registration

Adding a Multiple Action Child to AZCARES

Address Confidentiality Program Compliance

AGO Referral: P&E Cases

Calendar Meeting Invitations

Caller Verification AZCARES

Create, Update and Review Process for Standard Work

Customer Satisfaction Survey

Email Etiquette

Member Safe word/Password Recovery

New Court Order Alert (A0253)

Non-IVD CP Way2Go Process Version

Screening Cases for Family Safety Concerns

Settlement Process

Suicidal & Threatening Client Calls

04A Closure

Case Closure

Entering Policy Questions

FYI and PPU Procedures

Good Cause Documentation

Judgment/Lien Entry Purge Request Process

SSP Communication Center Questions

Submitting an e-Flash Request

Updating Eloquence Sample Documents in the PORT Document Matrix

Updating FIPS (Locator) Codes or State Central Registry screens in AZCARES

Written Translation